AI is here to redefine the future of insurance
On November 14, 2024, at the Novotel Madrid Center, Mimacom will participate in the 11th edition of Insurance Revolution, the leading event that brings together the most innovative companies in the insurance sector. This year, the focus will be on how Artificial Intelligence (AI) is accelerating digital transformation in insurance, offering new ways to improve operational efficiency, accuracy, and customer experience.
Insurance Revolution 2024: Use Cases Transforming the Insurance Sector
Generative AI (GenAI) is reshaping the insurance landscape, providing tremendous opportunities for those seeking to lead digital transformation in their organizations. At Insurance Revolution 2024, you’ll discover key use cases already making a real difference in the industry related to:
Generating Portfolio and Optimizing Margins: Learn how AI is facilitating customer acquisition and maximizing business profitability through automation and advanced data analytics.
AI-Powered Chatbots: Explore how virtual assistants are transforming customer service, providing quick, personalized, and efficient responses that enhance the user experience.
Minimizing Claims Ratios: With the power of predictive AI, insurers can anticipate risks and reduce claims, optimizing risk management.
Fraud Detection: Discover how AI algorithms are helping to identify suspicious patterns and anomalous behaviors, improving accuracy in fraud detection and enhancing security.
Mimacom Presentation: Innovation in Hyper-Personalization and Virtual Assistants
Mimacom will have a prominent role with a presentation by Ricardo Pla Pons, AI & Automation Fabric BU Director at Mimacom, who will participate in the session at 12:20 pm in the Blue Room: CUSTOMER & IA: Delighting the Customer. Elevating Customer Experience. During this roundtable titled “INDUSTRY VIEW: NEXT-GEN TECHNOLOGY SOLUTIONS,” Ricardo will address two essential topics:
The Role of Technology in Insurance Product Hyper-Personalization: Ricardo will explain how AI and data analysis tools allow insurers to offer highly personalized products tailored to the specific needs and risks of each client. Through predictive analytics and efficient data use, insurers can design more precise coverage and adapt their offerings to individual preferences, improving customer satisfaction and increasing loyalty.
The Impact of Virtual Assistants on Customer Experience: Our expert will delve into how AI-based virtual assistants, like advanced chatbots, are transforming client interactions. These assistants offer immediate, personalized assistance, handling everything from basic inquiries to complex services in real-time. This technology not only improves operational efficiency but also elevates the customer experience, making it smoother, more engaging, and interactive.
We invite you to visit our stand after the presentation to address any questions or explore how Mimacom’s technology solutions can transform your insurance business.
Join the Revolution with Mimacom
On November 14 in Madrid, join Mimacom at Insurance Revolution 2024, an event where the rules of the insurance sector are being redefined.